Returns, cancellations and warranty

See also Complaints


Returns can be started by using telephone number (+31 (0)74 250 18 52) or by sending a mail You can repudiate a purchase agreement for a product without giving reasons for a period of reflection of at least 14 days. You will have to ship the goods back yourself with your local sender, the return shipping costs will not be compensated. All items must be returned in good condition to ensure that you receive credit, damaged goods cannot be returned.


It is possible to cancel your order shortly after you ordered it. We urge you to mail or call us as soon as possible indicating your order number. Once it moves to the shipping process though it cannot be cancelled and you will have to start up a return procedure the moment you receive the goods. When the order is cancelled your payment obligation no longer exists and your eventual payments will be refunded.


Onze products have several years of warranty, dependant of the product. Contact us if you have any questions related to this subject. Next to the factory warranty you you also have the general statutory rights.

Contact details
Deurningerstraat 15 - 17
7557 HA Hengelo
Coc-nr NL06052926
VAT-nr NL814.151.590.B01